We Our Customers

We want to make sure all of our customers are satisfied with their experience, so we offer a 60 day guarantee.

General Product Guarantee and Refund Policy

If you are unsatisfied with your purchase, you may return it within 60 days from the time of delivery to receive a refund on your product. We do not refund any shipping and handling charges and each customer is limited to returning only (1) single month’s order of product. If multiple bottles were ordered together, no more than one may be returned opened. To receive your refund, you must first return the item(s) to us at:

Falcon Fulfillment
Attn: Tranquility Labs
260 N. Ace Yeager Ct., Suite A
Salt Lake City, UT 84116

Please include either the original packing slip or a copy of the name and address on the order. Refund does not include any shipping and handling charges. Refunds are limited to one order per customer.

We process refunds as quickly as possible. However, please be advised that it may take up to 14 business days to receive a refund after we have received your return.